Do you sell to individual customers?

No, we are a 100% B2B (Business-to-Business) wholesale platform. We cater only to verified resellers, retailers, and business buyers. Orders from individual customers (for personal use) are not accepted.

Do you have cash on delivery (COD) facility?

No, we do not offer Cash on Delivery (COD). As a pure B2B wholesale platform, we operate on minimal margins and require full advance payment before dispatching any orders. This helps us maintain transparency, efficiency, and the lowest possible prices for our buyers.

Is there a minimum order amount?

Yes, we have a minimum order requirement of ₹5,000. This helps us maintain our B2B wholesale pricing and ensure efficient packaging and delivery.

Do you offer discounts on bulk orders?

Yes, we offer special discounts on bulk purchases. Please contact us directly with your requirements to get the best rates.

Are the prices on the website inclusive of GST?

Yes, all prices displayed on our website are inclusive of GST.

Can I order from outside India?

Yes, you can order from outside India. We accept international orders and ship globally. For any specific country-related queries (like shipping charges or delivery time), feel free to contact us directly.

Who bears the shipping/customs charges for international orders?

For international orders:

Shipping Charges:
Shipping charges are usually borne by the customer and are calculated based on weight, destination country, and shipping method selected.

Customs Duties/Taxes:
Customs duties, import taxes, or any additional fees charged by your country’s customs department are also the responsibility of the customer. These charges vary from country to country and are not included in our product or shipping prices.

If you’d like an estimate before placing your order, please contact us with your delivery address and order details.

Can I see product photos before dispatch?

Yes, we always share product photos before dispatch. As part of our order process:

You will receive a PDF estimate along with clear product photos on WhatsApp.
Before dispatch, we also send box/package photos for your confirmation.

This ensures 100% transparency — What you order is exactly what you get.

Do you provide photos of packed boxes before shipping?

Yes, we do provide photos of packed boxes before shipping.

Here’s how our process works:

Before Dispatch:
We send you photos of the actual ordered products to confirm what you will receive.
Before Shipping:
After packing, we also send photos of the packed boxes, so you can see how your goods are being sent.

This two-step photo confirmation ensures complete transparency and peace of mind for our customers.

Can I customize the bangles (design, size, or color)?

Yes, customization is possible.

We do accept customization of bangles in the following ways (based on product type and order quantity):

✅ Customization Options:

Design – You can share reference designs or request slight modifications in existing styles.
Size – Sizes can be adjusted based on standard size ranges (e.g., 2.2, 2.4, 2.6, etc.).
Color – You can choose from available color charts or request specific combinations.

📌 Please Note:

Minimum order quantity (MOQ) may apply for customizations.
Lead time might be slightly higher for customized orders.
Customization requests are best shared before placing the order.

Is it necessary to have a GST number to place an order?

No, it is not necessary to have a GST number to place an order.
You can place an order as a retailer, boutique owner, or individual buyer without a GST number.

However, if you do have a GST number, we can provide you with a GST invoice which you may use for input tax credit (if applicable).

What is the delivery charges ?

Yes, our standard delivery charge is ₹60 per kilogram.

If you’d like, we can also share estimated delivery costs based on your total order weight and location before dispatch. Let us know your pincode and order size, and we’ll give you a clear estimate.

Do I have to pay Shipping charges extra?

Yes, shipping charges are extra and are not included in the product price.

We charge ₹60 per kg for delivery. The total shipping cost will depend on the final weight of your order. We’ll inform you of the exact shipping charge before dispatch.

Let us know if you’d like an estimate based on your order.

How do you deliver goods?

We deliver goods through reliable courier and transport services, depending on your location and the size of the order. Here are the general options:

Courier Services – For smaller parcels, we use services like DTDC, Delhivery, XpressBees, etc.
Transport Services – For bulk or wholesale orders, we use transport trucks or logistics partners based on your city.
Delivery Timeline – Typically, it takes 3–7 working days depending on your location.
Tracking – You’ll receive photos of the packed boxes and tracking details before dispatch.

How do I return or exchange a completed order? How long will I have to wait for a refund?

We do not encourage returns, exchanges, or refunds as we operate on a pure wholesale (B2B) model with very low margins to offer you the best quality at actual wholesale prices.
We follow a strict “What You Order Is What You Get” policy. Before dispatch, we share a photo of the ordered items and a PDF estimate on WhatsApp to ensure full clarity and transparency.

We recommend verifying everything carefully before confirming your order to avoid any need for return or exchange.

Can I visit your factory or warehouse?

Yes, you can visit our factory or warehouse, but only with a prior appointment.

We are a B2B wholesale manufacturer, and to ensure smooth operations and your convenience, we request you to:

Schedule your visit in advance
Share your preferred date and time
Let us know your business requirements so we can show you relevant products

Please contact us on WhatsApp or call us directly to book your appointment.

Do you provide customer support on WhatsApp?

Yes, we do provide customer support on WhatsApp. You can connect with us directly for any queries, order details, estimates, dispatch updates, or support-related issues. Our WhatsApp support is active during business hours, and we aim to respond as quickly as possible.

Let us know how we can assist you!

Can I place an order for a product that is currently out of stock?

Yes, you can place an order for an out-of-stock product depending on our restocking schedule and product availability from the production unit.

To do so:

Please contact us directly via WhatsApp or call with the product code and quantity you need.
We will confirm the next availability date and add your order to the priority waitlist.
Once back in stock, your order will be processed and dispatched on priority.

If you’d like to receive alerts when a product is restocked, just let us know and we’ll notify you as soon as it’s available.